Service

I have experienced some amazing service in the last two weeks or so from a couple of businesses. I thought I'd share them with you here, as they all could be very helpful busy women.

1. GemStar Insurance - Rodney just did some work for them, and so naturally, when our Autopac premium installment was due, he paid it there and dropped of the CD at the same time. Here's what I love about Ken Bull and his team at GemStar. First, he went out of his way to pay us on the spot for our work, even though the person who normally prints out the cheques was gone that day. Then, after we paid our Autopac, he asked us when he could quote on our home insurance. Well, it so happened that we were trying with little luck to shop it around as it was renewing the next day. He got us a quote and saved us $110 while giving us more coverage than we had before. But what is really amazing is that he was willing to do an installment plan for us on our terms and with no administration fee. AND, he was willing to pick up a payment when he was out and about if we needed that, since he couldn't provide online banking through his business. Now, I realize he knows us and trusts us and could offer that kind of service because we have a relationship...but this is the heartbeat of his business. A while back, he saved us because we had forgotten to renew our Autopac and he phoned it in for us while at a business meeting. They do renewals by fax and delivery if you want. They're located at 3034 Portage Ave. (but that's nearly irrelevant) and you can reach them at 889-1880.
2. Bye Insurance - We have had our life insurance with them for quite awhile now. Recently, we received a call from them to see if we wanted to review our coverage. Well, we had been thinking of increasing coverage, and when we found out that they can do RESP's, we were psyched. We'd been procrastinating on that for too many years. (We had the kids' SIN numbers, but just hadn't finished the job). It turns out that the broker Rodney had seen before had a son who was just starting the business. Bryan, is a soft-spoken 22-year-old who just got married last year. He is great with kids (he read my daughter a book while I filled out paperwork) and is still able to be very flexible with appointments, coming out to our home either in the morning before Rodney went to work, or after the kids were in bed. He's a patient, no-pressure kind of guy. We both ended up increasing our coverage, and now we finally have an RESP in place as well. Good stuff! Bye Insurance is on Provencher and you can call 943-6367.
3. The Green Cleaning Ladies - this is a brand new business comprised of a mother and daughter who want to use environmentally responsible products. I just had them clean my house and will be keeping them on weekly. It was a big decision to hire someone to clean for me, so I'm very happy to have found this new company. I love their friendliness and warmth. And they're experienced cleaners, too! I'm looking forward to this energy injection every week! Check out their ad and maybe you can enjoy a little peace and beauty, too...(but make sure you tell them who sent you, so I can get a free hour of cleaning, ok?) The number to call is 334-8176.

I know these descriptions were a bit lengthy (sorry), but I know in these busy times, it is SO helpful to use referrals instead of having to do your own research. Let me know your experience with these businesses if you use them.